Charging the device battery from 0-100% could take up to 6 hours. Because of this, we recommend:
1. Connecting to the charger for at least 6 hours every day (or overnight).
2. Powering down the device while charging.
3. Using the Lingraphica charger provided with your device.
You may use the labels provided to determine if you are using the correct charger. Our charger labels are displayed below:
If you do not have the charger that was originally provided with the device, please call our toll-free number at 888-274-2742 or schedule a call with us at the following link: Schedule a Call with Tech Support.